Cookie Policy
Last updated: January 2025
At luminouspwr.com, we use tracking technologies to help our website function properly and give you a better experience. This policy explains what these technologies are, why we use them, and how you can manage your preferences. We believe in being transparent about how we collect and use data.
What Are Cookies?
Cookies are small text files that get stored on your device when you visit a website. They help websites remember your preferences and understand how you interact with the site. Most websites use them, and they're pretty harmless. Some expire when you close your browser, while others stick around for a while.
We also use similar technologies like web beacons, pixels, and local storage. These work alongside cookies to help us understand how people use our educational content and where we can improve.
Types of Tracking We Use
Essential Tracking
These are necessary for the website to work. They handle things like security, load balancing, and remembering what you put in forms. Without these, you wouldn't be able to navigate the site properly or access secure areas. We can't turn these off because the site needs them to function.
Functional Tracking
These remember your choices so you don't have to keep entering the same information. They might remember your language preference, timezone, or which educational modules you've already completed. Makes your experience smoother and more personalized to your learning journey.
Analytical Tracking
We use these to understand how visitors interact with our educational content. Which lessons get the most attention? Where do people get confused and leave? This data helps us improve our teaching materials and make the learning experience better for everyone.
Marketing Tracking
These track your activity across different websites to show you relevant content. They help us understand which marketing efforts bring people to our courses and let us show you information about programs that might interest you based on what you've looked at before.
How We Use This Information
- Improve our courses: By seeing which lessons work well and which ones confuse people, we can refine our teaching approach and create better educational content.
- Personalize your experience: We remember where you left off in a course, what topics you're interested in, and adjust the interface to match your preferences.
- Technical performance: We monitor how fast pages load, where errors occur, and what devices people use so we can fix problems quickly.
- Communication: Understanding which topics interest you helps us send relevant updates about new courses or educational resources in areas you care about.
- Security: We detect unusual patterns that might indicate security issues or unauthorized access attempts to protect your data.
Third-Party Services
Some cookies come from third-party services we use, like analytics platforms or video hosting services. These companies have their own privacy policies, and we don't control how they use the data. We only work with reputable providers who meet reasonable privacy standards, but you should check their policies if you want to know more about how they handle information.
Data Retention
Different types of tracking data stick around for different lengths of time. Session cookies disappear when you close your browser. Preference cookies might last for a year so you don't have to reset your choices every visit. Analytics data gets aggregated and anonymized after a few months.
We don't keep identifiable tracking data longer than necessary. Once we've learned what we need to improve the site or after a reasonable time period, the data either gets deleted or anonymized so it can't be traced back to you.
Managing Your Preferences
You have control over most tracking technologies through your browser settings. Keep in mind that blocking all cookies might break some website features or make your experience less convenient. Here's how to manage cookies in popular browsers:
You can also opt out of interest-based advertising by visiting the Digital Advertising Alliance or Network Advertising Initiative websites. Mobile devices usually have settings that let you limit ad tracking too.
Your Rights
Depending on where you live, you might have specific rights regarding how we collect and use tracking data. This could include the right to access what data we have, request deletion, or object to certain types of processing. Thai data protection regulations give you rights over your personal information, and we respect those.
If you want to exercise any of these rights or have questions about our tracking practices, reach out to us through the contact information below. We'll respond as quickly as we can and work with you to address your concerns.
Changes to This Policy
We update this policy occasionally when we add new features or change how we handle data. When we make significant changes, we'll update the date at the top and might notify you through email or a banner on the website. Worth checking back periodically to stay informed about how we use tracking technologies.
Questions About Our Cookie Policy?
If something isn't clear or you'd like more details about how we use tracking technologies, we're here to help. You can reach our team at contact@luminouspwr.com or call us at +6629712799. We're located at 43, 45, Cham Devi Road, Wiang Nuea, Mueang, Lampang, 52000, Thailand.
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